Phone Systems for Retail Stores Minnesota
Phone Systems for Retail Stores Minnesota, Emergent Business Technologies is your one-stop source for creating a better customer shopping experience and it starts with the right phone system for your retail store!
Provide your employees the ability to stay and connect with your customers online, in-store, and all the moments between from a single business communications platform can make your retail store more productive and profitable while better serving your shoppers.
We know that retail stores can vary in many ways, size and specialty, whether there a local mom and pop stores to large commercial chains, every store needs to route calls quickly and efficiently.
Hearing a busy signal, being on hold for long periods of time and not being able to communicate via chat or text are a source of major frustration for customers, all of which could lead to bad reviews or negative word of mouth comments about your business.
That’s why you need a business communications system that enables you to service your customers quickly and the way they want to be contacted. It helps you stay in touch with suppliers, helps you stay on top of shipment of goods.
Manage your supply chain for multiple retail locations are easily possible whether you are in the office or on the go, with a powerful mobile app, that enables you to take and make calls on your business line when using your mobile phone.
And if you manage more than one franchise location, it’s easy and efficient to have one business phone system with extension dialing to multiple stores.
Phone Systems that provide:
Notify the right staff person simultaneously. By creating customized Ring Groups, allowing you to instantly direct calls to any location or an entire department.
If your customer has a question about a return the menu navigates to your entire customer service department gets a ring. No more wasted staff time getting the caller to the right place, Emergent-Tech takes care of that for you.
Route calls based on service required and give associates profile and purchase data.
Business Phone Plans
Depending on your specific needs here are three Phone system plans with loads of business phone features that empower you to connect seamlessly with customers and co-workers.