Business Phone Systems

At Emergent Business Technologies we offer a wide array of Business Phone Systems! Below, we will provide you with all the information you need to choose the right phone system for your Minnesota business.

In today’s fast-paced world, communication is essential for the success of any business. An effective phone system can enhance your business operations and improve your customer service. With so many options available in the market, it can be overwhelming to choose the right one. That’s where we come in! Our team of experts has researched and reviewed the top business phone systems available and provided you with all the information you need to make an informed decision.


Features of a Business Phone System

  1. Call Routing and Management: Business phone systems have features that can route calls to different departments, extensions, or voicemail. You can also set up call queues, so your customers don’t have to wait on hold.
  2. Voicemail and Transcription: Voicemail is an essential feature for any phone system. You can also get voicemail transcription, so you can read your voicemail instead of listening to it.
  3. Conference Calls: Conference calls are essential for remote teams or for connecting with clients or partners. Business phone systems provide features to facilitate conference calls.
  4. Integration: Integration with other business applications such as CRM or email systems can help streamline your operations and improve efficiency.
  5. Mobile Compatibility: In today’s world, remote work has become increasingly popular. A business phone system with mobile compatibility can help your team stay connected, no matter where they are.

Types of Business Phone Systems

  1. PBX Phone System: A traditional phone system that requires an on-site hardware installation. It’s best suited for larger businesses with multiple locations.
  2. VoIP Phone System: A cloud-based phone system that requires an internet connection. It’s best suited for small to medium-sized businesses.
  3. Virtual Phone System: A cloud-based phone system that is entirely web-based. It’s best suited for small businesses or entrepreneurs.
  4. Hybrid Phone System: A combination of a traditional PBX phone system and a VoIP phone system. It’s best suited for larger businesses that want to migrate to a cloud-based system gradually.

Benefits of a Business Phone System

  1. Improved Customer Service: A business phone system provides features such as call routing and call queuing that can improve your customer service.
  2. Cost-Effective: Business phone systems can save your business money in the long run. VoIP systems, for example, require less hardware installation, reducing upfront costs.
  3. Scalability: Business phone systems can grow with your business. You can add or remove features as your business needs change.
  4. Improved Efficiency: A business phone system can help your team communicate more efficiently, leading to increased productivity.
  5. Analytics: Business phone systems can provide analytics that can help you measure the effectiveness of your communication system.


Choosing the right phone system is crucial for your business’s success. We at Emergent Business Technologies can help guide you to the right system for your needs to assist you in making an informed decision. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help you choose the best phone system for your business.