FAQs

Emergent Business Technologies

Have a business internet or technology-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What separates you from the competition?

    We distinguish ourselves by providing a broad array of customizable cloud solutions, round-the-clock support, and cutting-edge technology, all supported by our extensive industry expertise. Additionally, our unique technology demonstration center in Southeast Minnesota allows you to test our solutions before making a purchase, ensuring you choose the best fit for your needs.

  • How will I get support after the sale?

    We are based in Southeast Minnesota and offer 24/7 phone support.

  • How long does it take to install a new phone system? Is there any downtime?

    Typically, it takes 2 to 4 weeks to install a new system with no downtime. We set up the new system alongside the old one and switch over once the system is ready to port numbers.

  • What does it mean to port my phone numbers?

    Porting your phone numbers involves us coordinating with your current carrier to schedule a time and date to transfer your numbers from the old service to the new one.

  • What is the warranty on the new phone equipment?

    Our equipment warranties range from 5 years to a lifetime.

  • Do I have to replace my existing wiring to install a new phone system?

    In most cases, we can reuse your existing telephone system wiring, depending on its age and type.