Categories Retail

Phone Systems for Retail Stores Minnesota

Phone Systems for Retail Stores Minnesota

Phone Systems for Retail Retail Business Phones MNStores Minnesota,  Emergent Business Technologies is your one-stop source for creating a better customer shopping experience and it starts with the right phone system for your retail store!

Provide your employees the ability to stay and connect with your customers online, in-store, and all the moments between from a single business communications platform can make your retail store more productive and profitable while better serving your shoppers.

We know that retail stores can vary in many ways,  size and specialty, whether there a local mom and pop stores to large commercial chains, every store needs to route calls quickly and efficiently.

Hearing a busy signal, being on hold for long periods of time and not being able to communicate via chat or text are a source of major frustration for customers, all of which could lead to bad reviews or negative word of mouth comments about your business.

That’s why you need a business communications system that enables you to service your  customers quickly and the way they want to be contacted.  It  helps you stay in touch with suppliers, helps you stay on top of  shipment of goods.

Manage your supply chain for multiple retail locations are easily possible whether you are in the office or on the go, with a powerful mobile app,  that enables you to take and make calls on your business line when using your mobile phone.

And if you manage more than one franchise location, it’s easy and efficient to have one business phone system with extension dialing to multiple stores.

Phone Systems that provide:

Systems that support on every channel
Give your shoppers a smooth shopping experience and something to smile about by connecting them with the right person, every time during and after hours. With Virtual Receptionist, it doesn’t matter whether you’re busy helping customers or it’s after hours; your callers can be greeted with helpful information, such as directions to where they need to go. The menu options are customizable by you, allowing to create choices such as: Press 1 for store hours and Press 2 for a stock check.
Make it easy to get help
Chat with shoppers and manage conversations across every digital channel—all in one place.
Keep shoppers in the loop
Stay nimble with accurate call-routing and SMS Text order alerts for curbside pickup.
No need for extra Phone lines – No wait time
Hosted VoIP shares phone lines across different endpoints and quickly connect shoppers to the right department.  Saving you money
Make it personal for each Shopper
Speed up the decision to purchase and improve loyalty online and in-store by getting to know each shopper.
Get context before you connect

Notify the right staff person simultaneously. By creating customized Ring Groups, allowing you to instantly direct calls to any location or an entire department.

If your customer has a question about a return the menu navigates to your entire customer service department gets a ring. No more wasted staff time getting the caller to the right place, Emergent-Tech takes care of that for you.

Route calls based on service required and give associates profile and purchase data.

 Go with them everywhere
Connect with shoppers anytime, anywhere by phone, customized SMS alert, chat, or even video.
Delight customers with superior service
From storefront to Customer service, to any location create a consistent customer experience with messaging, video meetings, and a business phone—all in a single app.

Business Phone Plans

Depending on your specific needs here are three Phone system plans with loads of  business phone features that empower you to connect seamlessly with customers and co-workers.

Emergent Business Technologies has been providing businesses all over Minnesota with the best options in retail store communications systems for over 35 years, and we can help you get the right solution for your Locations 

Get your FREE onsite Design

Phone Systems for Retail Stores MN

Categories Business Phone Systems

Spectrum for Business Rochester, Minnesota

Your Business Is Overpaying.
We Can Prove It.

New customers who switch to Spectrum Business save an average of 50%^ off their Business Internet and Phone bill. 

200 Mbps Internet
On Average, Customers Can Cut Their Bill in Half When They Switch to Spectrum Business

Re-evaluate your business service and find ways to cut costs. Our technology solutions can keep your business running for less.


Get Fast Business Internet for Rochester, MN

As a Spectrum business agent we can provide Rochester, Minnesota businesses with Spectrum Business Internet that delivers over 99.9% network reliability.  Get the speed your Rochester business needs with your choice of 200 Mbps, 600 Mbps, or Gig speed at 1 Gbps.

  • Fast, reliable 200 Mbps starting speeds

  • FREE features including an Internet modem, customer WiFi, custom business email addresses and more ($50/mo value=)

  • FREE award-winning Internet Security Suite to protect your business

Business Internet, Phone and TV Provider for Rochester, MN Businesses

Categories Business Phone Systems

Best Business Phone System Rochester, MN

Best Business Phone System Rochester, MN  Our customer understand that a business phone system is not just for making and receiving phone calls, but it is a tool that can help improve productivity, lower costs and help your Minnesota business grow.  

The best unified communications systems will allow employees not only to communicate by phone, video, and text, which can give a business more flexibility to connect with customers and clients in any way they prefer, it also enables a business to allow for remote working, ease of operation and cost savings.

In order to help business in Rochester Minnesota choose a phone system solution that best suits their needs, we at Emergent-Tech analyzed more than 75 providers for what is best. 

We looked at the most important factors requested by our clients such as price, ease of use, the system features, mobility and tools.

We have worked with hundreds of Minnesota businesses over the past 35 years, so we understand what it is they need for their business and can help your Rochester Business as well.

One of our Top Picks for a full service system comes from Nextiva!  

Nextiva is a leading business phone system that is hosted in the cloud, it is easy to get up and running, has loads of features and a great online portal making it simple to use, and it offers all of the features and tools businesses look for in a communications system.

Business owners would be hard-pressed to find a business phone system Rochester, MN that has a more comprehensive set of features than what Nextiva offers.  

As a Nextiva Partner, Emergent-Tech has a ton of experience installing their business phone system for many of our clients with affordable service plans that include

  1. New High Quality Phones
  2. HD voice and video quality
  3. Unlimited local and long-distance calling
  4. Online faxing
  5. Automated attendants
  6. Voicemail-to-email and voicemail-to-text.

These business communications systems also incorporates artificial intelligence, which can automate tasks and analyze calls to help spur positive conversations and solve problems.

Nextiva is a unified communications platform, as it offers conferencing and messaging tools and its video conferencing services can support up to 250 participants at a time, conferencing call bridges that can host calls with unlimited attendees, team messaging, and unlimited SMS messages.

Nextiva’s  service is extremely reliable, with a 99.999% uptime, which means service is down for only a few minutes each year.  Clients love reliability, and we love Nextiva!

Nextiva’s extremely reliable with eight points of presence and data centers around the country , which ensures calls can keep going through even if one of its facilities is having issues.

This is what separates Nextiva from its competitors is its own built-in CRM system. This is ideal for businesses that want to tie all their customer communications to one platform.

The Sales Pipeline CRM database includes:
  1. account management
  2. integrated business analytics
  3. customer experience scoring
  4. customer journey mapping
  5. trend analysis
  6. call history
  7. call pops
  8. click-to-dial
  9. real-time data.

Best business Phone systems


Categories Business Phone Systems

Emergent adds Netfortris

For a business, Juggling multiple IT and phone  vendors and solutions is a headache – plain and simple. Only there’s nothing simple about it. That’s why Emergent Tech has added NetFortris to the portfolio of solutions for businesses large and small.  NetFortris takes away the pain and complexity of sourcing, deploying and making IT solutions work together. We deliver fully managed cloud communications, networking and security services as an affordable subscription service. It’s that simple. 

Drive Competitive Advantage

Technology’s primary job is no longer enabling the business – it’s driving competitive advantage. Here’s how NetFortris can help:

  • Automating processes
  • Boosting productivity
  • Cutting costs
  • Speeding time tomarket
  • Improving service delivery
  • Enabling agile business
  • Accelerating innovation
  • Driving revenue
  • Fueling growth

This seismic shift in thinking about technology is taking hold among savvy businesses of all sizes – from startups to enterprises – and industries – from retail to health care.

Are You Ready to Shift Your Thinking?

Conceptually, leveraging modern technology for strategic gain is just plain smart.
Practically, deploying complex technology is just plain overwhelming.

Solutions from Netfortris make it easy for us to manage all aspects of our technology with services all form one provider!

Garreth Mills, CIO


Categories Cloud Solutions

All in One Collaboration App for business

Work From Anywhere with NetFortris

Collaborate wherever you work – in the office, at home or on the go – with CommUnity for Desktop and Mobile. Call, chat, text, meet and more from your PC, laptop or smartphone.  Ideal for the work remote workforce.

100+ Features at Your Fingertips 

With a CommUnity subscription and the CommUnity Desktop application, you get access to 100+ business phone features and advanced UC features, such as: N

Unlimited Calling

Pull-out Softphone Client

Instant Messaging

Audio Conferencing

Video Conferencing & Web Meetings

Always-On Call Recording

Contact Center

Visual IVR/Auto Attendant

Ring Groups


Local Number

Business Texting

Paperless Fax

Office 365 Integration

Call Reporting

Web Launcher – Web App Integration

Active Directory Integration – SSO

CommUnity Mobile from Netfortris

A great way take control and command over your business communications from the palm of your hand. Access CommUnity calling, chat, presence and call handling features from your smartphone for a seamless transition from the office to work from home or on the go.

With CommUnity Mobile it is easy to use and simple to manage using an intuitive graphical interface.

In today’s always-on, mobile and distributed work culture, NetFortris CommUnity helps you to be responsive, productive and connected inside the office or out.